RedefinedWeb

For agencies

Senior development capacity, under your brand

When your team is at capacity, or a project needs deeper technical skills, we build, maintain, and integrate for you. White-label, covered by NDA, with response times agreed up front.

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Agencies we deliver for

More agency work stays confidential under signed agreements, so it isn’t listed here.

Ways to work together

Four offers, one senior team

Start with a single project, or book monthly capacity. Every offer can be combined.

White-label build

Fixed-scope projects under your brand

Agencies and studios that sell websites and need a reliable build team.

Sounds familiar?

  • Won a project but your team is already at capacity?
  • Have a design that needs turning into a production WordPress or Shopify theme?

What’s included

  • Design-to-theme builds for WordPress, WooCommerce, and Shopify
  • Delivered under your brand, covered by an NDA
  • Milestone-based delivery with a clean handover
  • Your client relationship stays yours
Timeline
Per project scope
Recent work
Media & publishing platforms · Lebanon news websites
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Capacity retainer

Senior development hours every month

Agencies and product teams that need ongoing, dependable technical capacity.

Sounds familiar?

  • Have websites or web apps that need constant care and new features?
  • Need senior developers without hiring full-time?

What’s included

  • Starts at 15 hours / month, with more as your needs grow
  • Response times by request type (see support response times)
  • Feature development, maintenance, and production support
  • Work on WordPress, WooCommerce, Shopify, Drupal, Laravel, React/Next.js, and Flutter
Timeline
Monthly, ongoing
Recent work
Multi-market e-commerce platform
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Tech lead & audits

Senior advice without a full build

Agency leads and in-house teams facing technical decisions or delivery problems.

Sounds familiar?

  • Do you have a team of developers that needs guidance and mentoring?
  • Considering a new technology but not sure it will help the business and the team?

What’s included

  • Code, performance, and security audits
  • Architecture sprints: stack, hosting, and integration choices
  • Part-time technical lead for complex projects
  • Team mentoring, code review practices, and delivery coaching
Timeline
From a one-off audit to monthly advisory
Recent work
Arabia Sports Network
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Integration desk

Connect the systems your client already uses

Agencies whose projects depend on payments, CRMs, ERPs, or learning platforms.

Sounds familiar?

  • Need a payment gateway, CRM, or ERP connected and nobody on the team has done it?
  • Have tasks at your firm you would like to automate?

What’s included

  • Payment gateways: MPGS, CyberSource, Areeba, NetCommerce, Wish Money, Stripe, PayPal, Authorize.net
  • CRM and ERP connectors: Dynamics 365, Salesforce, HubSpot, QuickBooks
  • LMS/TMS sync over GraphQL and webhooks, custom SDKs
  • Custom WordPress and WooCommerce plugins
Timeline
Per integration scope
Recent work
Global Shipping Staff Training Platform · European Group Academy
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How we work with agencies

Built to disappear into your delivery

  • Your brand, your client

    We work behind your agency. The client relationship stays yours, and work delivered under your brand isn’t listed as ours.

  • NDA when you need it

    We sign before you share project details.

  • Senior hands on the code

    Delivery is led by founder Jad Khater, with 20+ years as a senior developer, team lead, and technical advisor.

  • Your repos, your design files

    We work in GitHub, GitLab, or Bitbucket, from Figma, Adobe XD, or Sketch designs.

Support response times

Know when you’ll hear back

For retainer and support work, every request is answered within a set time, depending on its type.

Support response times
Request typeResponse timeFor example
Emergency corrective maintenance1 to 2 hoursSite is down, checkout or payments are broken
Support services24 hoursQuestions, help with content or settings
Corrective maintenance48 hoursSomething isn't working as it should
Evolutive maintenance3–4 working daysChanges, improvements, and new features
Update or upgradeBased on the new version releaseWordPress, plugin, Shopify, or app version updates
Response time is how long it takes us to respond to a request. It doesn't include the time needed to solve the problem or complete the work.Hours10:00 to 17:00 Beirut time

Stack

What we build with

WordPress and WooCommerce are our deepest stack. The full list of platforms and tools is on the capabilities page.

Full capabilities
Websites & CMS
WordPress · WooCommerce · Shopify · Drupal · Webflow · Headless WordPress
Apps
Laravel · React · Next.js · Node.js · Flutter · Supabase
Learning & community
LearnDash · Sensei LMS · BuddyBoss · GiveWP
CRM & ERP
HubSpot · Salesforce · Dynamics 365 · QuickBooks · Mailchimp · Submittable
Payments
MPGS · CyberSource · Areeba · NetCommerce · Wish Money · Stripe
Hosting & delivery
AWS · Cloudflare · Vercel · WP Engine · Cloudways · GitHub · GitLab · Bitbucket

Custom plugins & connectors

Integrations we’ve already built

A sample of the plugins and connectors running in production, so your project doesn’t start from zero.

  • GiveWP

    GiveWP MPGS / CyberSource / PayPal add-ons

    One-time and recurrent donation collection for nonprofit platforms.

  • WooCommerce

    WooCommerce Areeba & NetCommerce gateways

    Regional payment gateway plugins for storefronts.

  • WooCommerce

    Dynamics Inventory connector

    Bridge WooCommerce catalog and orders with Microsoft Dynamics.

  • WooCommerce

    Aramex bulk shipment

    Generate bulk shipments for operational e-commerce teams.

  • WordPress

    SSO for headless WordPress

    Connect headless backends to enterprise SSO servers.

  • Integrations

    Submittable custom integrations

    Custom workflows connecting Submittable with websites, CRMs, and internal tools.

From partners

What people we’ve built with say

  • “Jad is our go-to Dev Stop, whenever we face bumps on the road… With his maturity and knowledge, even the hardest puzzles have a solution.”
    Triangle MenaAgency partner
  • “Jad is a rare type of developer, the responsible kind, who cares about delivering high quality code, on time, and within budget.”
    Youssef ChakerEng. Leader
  • “Jad is a consummate professional with a deep technical understanding and keen business sense.”
    Jake CarlsonSaaS Product

Questions

What agencies ask first

Do you work under our brand?

Yes. We work behind your agency: the client relationship stays yours, and projects delivered under your brand aren't listed as RedefinedWeb work. We credit agencies as partners, not their clients.

Can you sign an NDA?

Yes. Tick the NDA option when you contact us and we'll sign one before you share project details.

How does the capacity retainer work?

Retainers start at 15 hours a month and can grow with your needs. Requests are answered by type, from 1 to 2 hours for emergency fixes to 3–4 working days for new features.

Which technologies do you cover?

WordPress and WooCommerce are our deepest stack, alongside Shopify, Drupal, Webflow, Laravel, React, Next.js, Node.js, Flutter, and Supabase, plus payment gateways, CRMs, ERPs, and LMS platforms.

What hours do you work?

We're based in Beirut and work with agencies and clients in the US, Europe, and the UAE. Response times apply 10:00 to 17:00 Beirut time.

Next step

Tell us what you need covered

A project, a monthly block of hours, an audit, or an integration. Share the scope and we’ll come back with how we’d handle it.

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